Answer: We have warehouses all over the world, so all orders are handled and shipped according to the customer's address nearby. Orders will be processed within 1-2 business days to process your order (while some items may need 3-5 business days).

Answer: Our products can reach the highest temperature of 131°F,we recommend when you're using it for the first time, start with the lowest setting to see if it's comfortable and only increase the heat setting if you need extra warmth.

Answer: Yes, our products is waterproof and anti-drop.

Answer: Yes, you can put it on your stomach area when having stomach-ache, it will help you relieve pain.

Answer: Of course you can, our product is very light, lighter than your phone and most devices, you can take it anywhere!